Training & Development

Whether you require training for a small group or large group, from half a day to a week, People at Work can provide a training solution to meet your needs.

Customised HR Training

Our specialty is Human Resources and People at Work can provide individual coaching or group training in all areas of HR.

We offer customised training programs designed for recruitment and selection, employee counselling, WorkCover management and administration, occupational health and safety, industrial relations, performance appraisal, compliance with employment legislation, employment forms and records.

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Behavioural Interviewing Courses

People at Work are leaders in the field of behavioural interviewing both as practitioners and trainers. Courses have been conducted in Singapore as well as Australia.

One and two day programs are available from introductory through to advanced courses for Human Resource professionals as well as Recruitment Consultants.

What is behavioural Interviewing?

Also called behaviour event interviewing, behaviour based interviewing, behaviour description interviewing, this method of staff selection improves selection accuracy by seven times compared with traditional selection practices. Behavioural Interviewing is based on the concept that past behaviour is the best indicator of future behaviour. The more recent the behaviour the more predictive it will be. These courses equip participants to learn the skills to explore past behaviour and predict future behaviour.

Learn how to design a selection process using key selection criteria. Understand the importance of the job analysis/skills audit and understand the elements of the person profile and position description.

Some comments from previous participants:

"There was so much information and the day was so well timed … It has given me a great deal to take back and work with and share with colleagues"

"The workshop was excellent…"

"All the workshop was valuable to me."

"I found the interactive sessions most valuable…being a small group made the whole day interactive…"

"This workshop was presented in a very professional manner, the props used were great."

"I found the information of probing was very valuable and I will be sure to use this back at the workplace."

"A great day! Thank you."

"Structuring an interview, probing questions and the way to successfully structure questions to attain desired responses was most valuable."

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Recruitment & Selection Courses

People at Work can provide customised training in designing and administering Assessment Centres and one or two day recruitment and selection courses with half day refresher programs available. Courses are offered from introductory through to advanced levels.

A typical Recruitment and Selection course will cover such areas as identifying effective recruitment strategies, identifying job and person specifications, understanding the legal implications associated with employment, linking the position description to the selection process, the importance of pre-interview preparation. Each course will guide participants in the various tools and techniques used in recruitment and selection with plenty of practical activities designed to provide interview skills practice.

Some comments from previous participants:

"I found the exercise useful especially the ad writing and position description writing"

"Getting into groups and performing real life situations and then discussing these as a whole group was extremely valuable"

"Overall a well thought out and planned presentation, friendly …"

"Excellent course, great number of people, good group interaction"

"Thoroughly absorbing …have gained substantial knowledge and benefit from this workshop"

"The presenter involved everyone through teams. He was clear in answering questions ….he knew his material well"

"Great to discuss "real life" situations rather than just discussing theory and hypotheticals"

"I thoroughly enjoyed the two days. Am looking forward to putting some of my newfound knowledge/skills to use. Thank you Bill"

"Bill was very good in presentation and knowledge"

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