CALL CENTRE CUSTOMER SERVICE EXPERT

·         Start ASAP - Interviewing now

·         Full time hours

·         Attractive salary

Our client is a well established Geelong based firm who are currently looking to recruit a true customer service expert.

If you are someone who enjoys exceeding customer expectations and who thrives in a supportive team environment, this could be your chance to join our Customer Service Team.
We are looking for a new Customer Services Officer to join the team.

The Role:

·         You will be responsible for providing excellent customer service for all clients, internal and external.

·         Dealing with the more complex customer enquiries

·         Responding to all incoming emails.

·         Processing orders from both sales reps and customers

Skills:

·         Professionalism,

·         Strong customer focus

·         Excellent communication skills

·         Positive, friendly nature and can-do attitude,

·         Analytical and problem solving skills will also be the key to your success in this role.

Criteria:

·         Experience within a customer service-driven environment is essential

·         Strong written skills

·         Ability to use initiative

·         You will need to be eager to satisfy customers

·         Possess outstanding data entry

·         Good communication skills (including telephone manner)

·         Meticulous attention to detail is a must.

Previous Customer Service experience is essential in a call centre environment, along with strong computer skills & excellent data entry skills.

Don’t miss out on this exciting opportunity! For more information contact Mark on 5221 5599 or email your résumé to jobs@peopleatwork.com.au quoting Ref No. G1293

Placement Type: Permanent

Hours: Full-Time

Location: Geelong

Publish Date: 30 Jun 2010

 
Applications Close: 08 Aug 2010
More Information Contact: Mark Smith (Email: jobs@peopleatwork.com.au)

Vacancy is Closed